Thanks for reaching back out to us, @Madcap.
I've checked my resources to verify if there's an on-going investigation about multi files created when using the iCloud drive. However, there are none.
Checking the root cause of this requires tools, like screen sharing, that only our phone support team has. They can also create an investigation ticket if there are other customers experiencing the same problem.
- Go to https://help.quickbooks.intuit.com/en_US/contactus.
- Select your QuickBooks Mac Desktop.
- Select a topic.
- Click the Get Phone Number button to see the support number.
Let me know how the call goes or if there's anything else I can do for you. Just add a comment below. Have a good one.
