Hello MindyP21,

I can help you get your customer statements emailed. Before that, here are some troubleshooting steps that we need to go through. 

Let's make sure that your QuickBooks is in its latest release. Updating the release version will help to fix issues like unable to send emails. 

Then, let's check the email preferences if it was set up correctly.

1. At the top menu bar, click Edit.
2. Choose Preferences.
3. Click Send Forms on the left panel.
4. Under My Preferences tab, select the email account you're using.
5. Click Edit.
6. Mark the SSL box, or just select Default.
7. In the Server Name field, make sure the server name matches your email provider's settings. (If you see smtp.mail.yahoo.com for example, change the name intuit.smtp.mail.yahoo.com and click OK.)

If you're getting an incorrect password error message when updating the email preference, please follow steps in this article to resolve it: QuickBooks Will Not Accept my WebMail Password.

Go ahead and email the statement again. 

Please let us know if you have any questions. Thanks!