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Replying to:
Kristine Mae
Moderator

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Hello there, MindyP21.

 

I can see that my colleague has already provided the steps to resolve this. However, we wont stop there, and I want to make sure you get more support to resolve this. I'd encourage you to contact our phone agents to check this further.

 

Here's how:

  1. Open this link: https://help.quickbooks.intuit.com/contact.
  2. Choose QuickBooks Desktop, then choose the version.
  3. On the Contact Us page, click Running Your Business in QuickBooks, then choose Manage Income & Customers.
  4. Click either Get Phone Number or Start a Message

Feel free to post anytime in the Community if you have other concerns. We'll be right here to help you out.

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