Hello there, Bob31.

Removing the proxy from Internet options is the way to fix this error. Since you're getting the same result, please contact the Phone Support Team. They have more resources available and can investigate this error further.

Here's how to get our contact information:

1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
2. Choose QuickBooks Desktop.
3. Select your QuickBooks Desktop version.
4. Choose any topic, and then click the Get Phone Number button under Call Us.

We're always here if you need more help with QuickBooks. Thanks.