Hi there, Jon Hunt.

Thanks for getting back to us. I'm here to help provide some information about the payroll service in QuickBooks Online (QBO).

Since processing check and submitting forms to the IRS requires an active payroll subscription, you may consider changing the payment frequency of your service to monthly. This way, you can cancel if you're not using the service and reactivate it again once you need to process check and annual/quarterly forms for your employee.

To change your billing cycle, here's how:

1. Go to qbo.intuit.com and sign in to your account.
2. Select the Gear icon at the top, then Account and Settings.
3. Select Billing and Subscription. To edit subscription preferences, you have to be an Admin or a Custom User with access to Subscription and Billing.
4. In the Plan details section, select Switch to monthly billing.
5. Select Switch, then Done. You'll receive an email confirming your switch and detailing the charge.

For additional reference, you can check this article: QuickBooks Online billing cycle: yearly and monthly.

Once done, you can check this article for future reference on how to cancel and reactivate your Online Payroll account.

If you need further assistance with the steps, I recommend calling our QuickBooks Online Payroll Support. They have the tools to pull up your account and do a remote session.

Here's how you can contact our phone support:

1. Sign in to your QuickBooks Online company.
2. Select Help (question mark icon) at the top right.
3. Select Contact us to connect with a live support agent.

That'll do it! Don't hesitate to leave a comment below if you have any other questions about the payroll service. wishing you and your business continued success.