Greetings, Wendy10990.

I'm delighted to know that everything has been resolved thanks to my colleague KhimG's answer! Also, I want you to know that your voice matters and this isn't the impression that I'd like for you to be left with our Technical Support Team.

Rest assured, I'm submitting feedback on your behalf. Feedback is sent to the Management Team to determine what we need to implement moving forward to provide the best QuickBooks experience.

The Community is full of experts possessing knowledge in all facets of QuickBooks, so please reach out to us here if there's anything you need. We're always happy to help you along your road to victory. Wishing you and your business continued success.