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Join nowHello there, @dso0216.
I appreciate you for sharing the troubleshooting steps you've performed in your end. If I may ask, have you tried using a different email address in sending the accountant invitation? If not yet, please do so.
If the issue persist, I'd recommend sending a message or scheduling a callback with our Customer Care Team. A specialist will be able to further check on the root cause why you're unable to received any accountant invitation email.
Here's how:
Stay in touch with us here in the Community if you have other questions about sending accountant invitation. I'm always here to help.