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Join nowHello Maple1,
Thanks for coming back in this thread.
Instead of clicking on the Notes button, click on Custom Fields in the item setup. The screenshots and steps provided in the previous answers were taken from QuickBooks Pro 2017. You should be able to add another customize note in the item's setup so that it'll show in your invoices. Let me share the steps again for you.
To add a note columns in the item set up, here's how:
To show these notes in the invoice, here's how:
This is how it will look like after you've set up the notes in the item setup.
Let us know if you have more questions. Thanks!