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Replying to:
Kristine Mae
Moderator

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Thanks for trying the steps my colleague provided, Modemers.

 

I suggest contacting QuickBooks Technical Support so an agent can take a better look at the errors. They have more tools, like screen sharing, that can help you rename the files without any issues.

 

Here's how you can reach out to them:

  1. In QuickBooks, click Help.
  2. Choose QuickBooks Desktop Help.
  3. In the Have a Question? window, click Contact us.
  4. On the Contact Us page, click QuickBooks Setup & Navigation, then choose File Setup & Management.
  5. Click Start a Message

Visit us anytime if you have other concerns. We'd be happy to work with you again. 

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