Thanks for joining the thread, AqualogicPools.

I'm glad you brought this to my attention. I can get you pointed in the right direction for changing the customer so you'll be able to apply the payment to the correct invoice.

While I may not be able to make the changes for you here in the public Community forum, I'd recommend you get in touch with our Merchant Services Team. They have the necessary resources to pull up your account and trace the payment in a safe environment. Once they found it, they'll help you change the customer and even walk you through the steps on how to apply the payment to the invoice.

Let me know how it goes, I want to make sure this is taken care of. Thanks for dropping by the Community, I'll be looking forward to your response.