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Rose-A
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Thank you for the quick response, RichDoyle.

I appreciate the details you've provided. Let's get this sending email issue sorted out.

 

In order to test if updating the release version of your QuickBooks for Mac can resolve the issue, you can try to send the invoices to your personal email to see if you're still getting the same issue.

 

Also, you may want to make sure that the QuickBooks draft in the Mail is correct.

 

Here's how:

 

  1. Go to Mail.
  2. Select Preferences and click Accounts.
  3. On the left will appear all the accounts you have configured.

Have you configured an account for the address you are using as the outbound address?  If so, check the Outgoing Mail server setting for that account and make sure it is correct.  Finally, click "Use only this server".

 

These articles are a good reference:

 

You know where to find me if you need more help with sending mass invoices in QuickBooks Desktop for Mac. I'll stick around to help.

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