Thanks for dropping by, power engineer.

Let me help you record the cancellation fee and the 15% cost of shipping in your QuickBooks Desktop.

In order to record these transactions, you can make deposits under an expense account and enter the amount as a negative.

Here's how:

1. Click Banking at the top menu, select Make Deposits.
2. Choose a vendor in the Received From.
3. In the From Account, choose an Expense Account.
4. Enter the cancellation as a negative amount in the Amount column.
5. Select Save and close.
   
   

You may find this article helpful: https://quickbooks.intuit.com/community/Help-Articles/Record-Merchant-Service-Deposits/m-p/201654.

As always, you can reach out to our QuickBooks Desktop Support if you need more help.

1. Within your QuickBooks Desktop, click Help at the top menu bar.
2. Click Contact us.
3. In order to route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
4. We’ll provide you a few options. You choose which one is best for you.

Don't hesitate to leave a reply below if you have any other questions about recording cancellation and shipping fees in QuickBooks Desktop. I'm here to help.