Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowGood day, @All Brands Group,
It's nice to see you here again. Let's make sure you're able to add your sub-items in QuickBooks Desktop.
If you're experiencing unusual behavior with your items, it's possible that your list is damaged or corrupted. To get past this, you'll need to Re-sort your list. Here's how:
Once done, go back to the Item List window and drag the diamond icon beside the sub-item towards the parent item to automatically link them. If it doesn't work, I'd recommend trying this in a sample file. I need to know if this is caused by a corrupted component of the software. Here's how:
If you're not getting the same problem on the test file, let's run the Verify/Rebuild Utility to fix data issues within the program. Here are the steps:
To Verify Data:
To Rebuild Data:
Please keep me updated on the result by leaving a comment below. I'm always around to lend you a helping hand. Have a wonderful day!