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Replying to:
awade
Level 1

Merge duplicate customers

I need to merge a few duplicate customers. When I go to merge I get the message, a Warning "You have received payments from this customer. As a result, you cannot move or reparent this job to a different customer. This restriction is in place to keep your customer balances accurate." I was able to move one job, but now get that message when I try to move the other jobs. How do I work around this Warning message? I am on Quickbooks Enterprise Solutions 19.0

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