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Join nowThanks for getting back to us, @LeahC.
I appreciate you trying the solution provided by my colleague. Allow me to join the conversation and add steps for recording the transaction.
If the vendor’s profile shows a negative balance, create a bank deposit and link the credit to offset the amount. Here’s how:
Right after, you can link the deposit to the credit. Follow the steps below:
These steps should record the transaction correctly. For more information, check out this article: Record a vendor refund in QuickBooks Desktop.
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