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Join nowHi @chesneymr,
Thank you for providing an overview of the issue you have. We always appreciate our customers providing feature requests since it allows us to improve on the product.
Although we can't guarantee if and when a feature request will be implemented, you can visit The QuickBooks Blog to check what's new in QuickBooks. This way you can see what new features are added and understand how they can assist you and your business.
In case you have a recurring transaction that doesn't send automatically, you can view the article provided. It lists a few steps you can try whenever you encounter a situation that a recurring template doesn't automatically send out an email.
Drop me a comment below if you have any other questions. I'll get back to you as soon as I can.