I appreciate you for reaching out to us, Charmin.

I want to help you get the support you need with the deposit showing the Withheld status.

A deposit is held when there's something unexpected with the transaction that our Merchant Services Team needs to review. We've sent the detailed instructions via Email about a request for some additional information about the deposit.

I've attached an article below for more information about your concern:

Why are my funds on hold?

If you haven't received the email, I encourage you to reach out to our Merchant Services Team. Since we limited tools in this public forum, please contact them through this article:

https://community.intuit.com/browse/payments-contact-us

Feel free to reach out to me if you have any questions concerning the deposit on hold. I'll be around for you.