It's nice to see your post today, Jfunk.

Let me guide you through the process of receiving refund from your vendors. 

When recording a refund from your vendor, let's first enter a credit to your vendor before applying credit to a bill.

Here's how:

1. Choose Vendor.
2. Click Enter Bills.
3. Select the Credit option at the top of the window.
4. Enter the necessary information.

Once done, record a bill credit using Enter Bills for the refund amount. Then you want to pay the bill and apply your credit to reduce the amount you have to pay. To do this, choose Vendors, click Pay Bills.

To learn more about this whole process, you can check out this article: Entering a credit from a vendor.

In case you need help from a live support, feel free to contact our QuickBooks Desktop Mac Support. They'll be able to guide you through the whole process.

Here's how you can contact our phone support: 

1. Click this link: https://help.quickbooks.intuit.com/en_US/contact.
2. Select QuickBooks Mac Desktop.
3. Type-in Technical Support on the search bar.
4. And click Get the Phone number below. 

That should keep you on track. Let me know if you have additional questions or clarifications about recording refunds from a vendor. I'm always here to help.