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Join nowThanks for reaching out to us here in the Community, @Doug10.
Allow me to share insights why your government credit card has been voided and get you to the right direction.
By default, QuickBooks Point of Sale (POS) accepts Visa, MasterCard, Discover and AMEX types of credit cards.
Here are the some of the possible reasons why your customer's credit card has been declined:
To learn more about other possible reasons and solutions, please check out this article: Why is my Customer's Card Declined?.
Checking the government credit card information needs pulling up your account. This requires sharing sensitive data and as this is a public forum, I'd suggest contacting our Merchant Services Care Team. This is the best team for such inquiries since they can help with figuring out why the credit card has been voided.
Here's how to reach out to them:
This should guide you in the right direction, @Doug10. If I can be of further assistance, please let me know. I'm always here to help. Stay positive always!