cancel
Showing results for 
Search instead for 
Did you mean: 

Reply to message

View discussion in a popup

Replying to:
AliciaRoy
Level 8

Reply to message

Hi Mattmcla, 

 

I'd love to lend a hand with getting these payments matched. 

 

First, I'd like to reiterate what you said, just to ensure my interpretation of the issue is correct.

 

1. You invoiced a customer, and they paid you via the Intuit Payments Service.

2. The invoice has been marked as paid in full but the payment does not show as deposited in QuickBooks.

3. In reality, this payment was deposited into your bank account, minus external transaction fees. 

4. You have the bank account (from number 3) connected to QuickBooks Online, and you see the deposit on the banking page in the "For Review" tab. 

5. You would now like to match the imported deposit to the received payment that was entered by Intuit Payments Services. 

 

If this is the case, can you please confirm and then let me know if you're using QuickBooks Online or QuickBooks Desktop?

 

Thanks so much for your time. 

View solution in original post

Need to get in touch?

Contact us