Hi there, @tjb432005.

I'd be glad to help guide you to the right support who can check this further for you.

To check why the transactions weren't processed immediately, it would be best to get in touch with our Merchant Services Support Team.

For the Support's contact information, you may check it here: Which Payments product do you need help with?.

You may also read this article to learn more about credit card payments: Process a credit card payment.

You're always welcome to add a post if you have any other credit card payment questions. I'll be always here to help you!