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Replying to:
RenjolynC
QuickBooks Team

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I'll help you log in to your GoPayment account, CJAesthetics.

 

If you haven't tried to access your Merchant Service account using the browser, let's do that to see if it works.

 

Here are the steps:

  1. Open the browser and go to https://qbo.intuit.com.
  2. Click the Gear icon located in the upper right-hand corner.
  3. Under Your Company, click Account and Settings.
  4. Click Payments on the left panel, and choose Manage Details.

Then, try to log in. You can also try to uninstall and reinstall your GoPayment app. Please see this article for the steps: Uninstall GoPayment on Android, and Apple Devices.

 

For more information about GoPayment app, check this article: GoPayment app FAQs.

 

If you're getting the same result, please contact our Merchant Support Team. You can get their contact information here: GoPayment.

 

Please reach out to us at any time you need help with QuickBooks. Thanks.

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