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Join nowDelighted to have you here, @ LaurieXYZ.
I appreciate you for providing us with additional information about your concern. I'd like to share some details on how to record vendor credits for regular QuickBooks version.
When creating a credit or refund, always select the same bank account that is originally used in paying the bill. Since you've used a credit card in paying the bill, let's also make sure to post the credit on the same account.
Let's look for the vendor credits that you've created and link this to the bill.
Keep in touch with us here in the Community if you have other questions about applying vendor credits in QuickBooks. I'm here to help.