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Join nowGood day, @tcba2016,
I appreciate the time you've given checking this with our forums. I can share some insights on how to record your contributions correctly in QuickBooks Desktop.
Using the Receive Payment option without an invoice creates a positive A/R balance or credit for that donor or customer. To account the contribution correctly, you'll need to add an invoice first before receiving payments. Note: Before you start, please make sure the Donors or Members are added in the Customer Center.
Here's how to record donation as an Invoice
To receive payment:
If you don't have the Deposit To field on your transactions, it's possible that the Undeposited Funds is your default deposit account. To turn off this preference, follow the steps below:
You can also use the following method:
Record donation as a Sales Receipt
Record donation as a Bank Deposit
That should get you pointed in the right direction, @tcba2016. Please update me if you have any questions with the steps or if you encounter any issues along the way. I'm here to lend you a hand. Have a great day!