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Connect with and learn from others in the QuickBooks Community.
Join nowI can help you apply a customer's credit, RoboSanLucas.
Here's how to do it:
Once you're ready to apply the credit memo, you can follow these steps:
Please check out this article for more information: Enter and apply a credit memo or delayed credit.
If you have any other concerns about recording credits, please don't hesitate to reach out to me.