Hello there, @shayc.
I want to make sure you're getting the right support in linking your credit card payments from Fishbowl to QuickBooks.
There would be a need for us to look up your Fishbowl account on a secured environment and further check on the root cause of the connection error you’ve received. Since the Community space is a public forum, I'd recommend contacting the dedicated Customer Care for Fishbowl.
Here's how:
- Visit: https://desktop.apps.com/home.
- Type in Fishbowl in the Search Box.
- Click Search.
- Go to Policies and Support tab.
On the other hand, if the credit card connected with Fishbowl is also linked with QuickBooks, your customer payments will be downloaded automatically in the system. For additional insights, you may check this article: Add and match Bank Feed transactions.
Don't hesitate to leave a comment below if you have other questions about recording invoice payments in QuickBooks. I'm always here for you.
