Hello there, anotherPoet.
Thanks for getting back. I appreciate you for keeping us posted and for following the steps provided above.
Since there are no payments linked to your invoices, I recommend calling our QuickBooks Desktop Mac Support. They'll be able to guide you through the whole process.
Here's how you can contact our phone support:
I'd also recommend communicating to one of our QuickBooks Desktop for Mac experts @IntuitBrooks through the email she provided above.
If there's anything else I can further assist you with, feel free to get back to me so I can help you some more.