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Rose-A
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Welcome to the Community everyone.

I'd be happy help you get past this error. Let's get this sorted out.

 

In order to resolve this issue, you can try to repair your QuickBooks.

 

Here's how:

 

  1. Restart your computer to close unnecessary programs interfering with QuickBooks.
  2. Back up your QuickBooks company file.
  3. Select Start and then Control Panel. (In Windows 8/8.1: From the Start menu, open Search and type Control Panel. From the results, select Control Panel.)
  4. Select Programs and Features. If necessary, choose the Uninstall a program.
    Note: If you don't see these options, select Programs, then Program Features.
  5. Select QuickBooks in the list of programs and choose Uninstall/Change.
  6. Select Continue, then, Next.
  7. Select Repair then Next. Wait for the Repair to complete.
  8. Choose Finish,  then restart your computer if prompted.
  9. Don't forget to download the latest QuickBooks release and the latest payroll tax table when you open QuickBooks.

For detailed information, check out this recommended article: Repair QuickBooks Desktop.

 

If the problem persists, you can call our dedicated team who will be happy to assist you. Our contact details can be found here along with our opening hours:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

I wish you continued success with your business. Please let me know if you have any other questions.

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