Hey there, lmh.

Let's check the template and make sure all the necessary columns and boxes are checked.

Here's how:

1. Click the Lists menu, then choose Templates.
2. Look for the template, then double click to open.
3. Under COMPANY & TRANSACTION INFORMATION, make sure the Company Name and Company Address boxes are checked.
4. Click Additional Customization, then go to the Header tab.
5. Make sure the Bill To and Ship To boxes under Screen and Print columns are checked.
6. Click OK.

Get back to this thread for any updates. We're just around.