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Join nowHello, @rtbcs, @lynda, @Karen8.
Thank you all for taking the time to come to the QuickBooks Community to get help with your recurring transactions. I have some information to share about troubleshooting issues with recurring transactions. Usually, when anything memorized isn't functioning properly, this means there is data damage within the file.
This is easily fixed through a few different options. I recommend first running a rebuild and then a verify on the company file. This process will scan through your file, checking for and fixing data damage issues, and it will let you know if there is anything needing to be manually fixed. Here's how:
Note: I recommend performing these steps on the workstation the company file is stored on
Run the Rebuild:
Run the Verify:
If you find that you have no data damage in your file and you're still having issues with the recurring transactions, you may need to consider deleting and recreating them. I'm attaching a helpful article that goes over additional steps for troubleshooting data damage within your file.
You can find the link here. If you all have any questions for me about this or anything else QuickBooks, don't hesitate to reach out to the Community again.