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Join nowHello there, rclk.
Thank you for all the information you've provided. You can check your phone settings to see if it's not affecting your mileage tracking.
These settings often force-quit or sleep your account which means, the app cannot track your mileage.
One of these settings is the Battery's Optimization, here's how to check it.
You can check this article to check the lists of the other settings and its troubleshooting: https://community.intuit.com/articles/1763674-android-mileage-tracking-troubleshooting-guide.
Let me know if you have other concerns. I'd be glad to help.