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Anonymous
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Hi there, @WOVC.

 

It's good to see you again here in the Community. Allow me to help figure out why you're getting different amounts on your two reports.

 

Did you select the same accounting method for both reports? If not, make sure to select the same method if it's Accrual or Cash basis to check if the amounts are balanced. You'll also need to check and ensure the filters are the same for both reports.

 

However, if you keep getting a different amount for both reports, I'd suggests running the Verify and Rebuild tool to identify if this is a data issue. You can check this article for the detailed steps: Verify and Rebuild Data in QuickBooks Desktop.

 

As always you can contact our Desktop Care support if you need further assistance. They can access your account in a secure environment and help you in going through the steps.

 

Here's how to get their contact information: 

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks Version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

 

Keep me posted how it works. I'm always here to help if you have other questions about your reports in QuickBooks. Have a good one. 

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