So you agree with me too. What is confusing is that the answer above by AliciaRoy appears to say that the multiple ship-to addresses of customers can be listed in the customer contact list, just by displaying the 5 "ship to" fields. This is marked as the best answer, solved, and a kudos, when in fact it is incorrect - which is quite deceiving to readers. You cannot do it. It is not solved. You cannot export the multiple ship-to addresses either.