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Join now@JessT, "After cancelling, QuickBooks will become a standalone program which will be good for 3 years. So, if you're currently having QuickBooks Pro 2019, it will be good until 2022."
Are you saying they will not be able to use Pro 2019 after 2022, or just that the online functions like payroll will no longer be available to them (they can continue to use the program itself for as long as it meets their needs), as in the Discontinuation Policy:
"Your access to QuickBooks Desktop Payroll Services, Live Support, Online Backup, Online Banking, and other services through QuickBooks Desktop 2016 software, will be discontinued after May 31, 2019. This also means you'll no longer receive critical security updates starting June 1, 2019. If you receive any security updates before this date, you should install them."