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WCP
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@BettyJaneB 

 

Thank you for this information; however, I would like to point out the problem is not with the export to Excel option being grayed out or only having the option to export to a CSV file.  The problem this thread is referencing is the missing drop down menu in the State Wage Listing tab next to "Tax Tracking".  Therefore, a different tax cannot be chosen and only one tax is shown.


Following is what occurs when trying to export the information to Excel:

 

"Reports" - "Employees & Payroll" - "Summarize Payroll Data in Excel" - then this pops up:  "We found a problem with some content in 'QB_Payroll_Link.xlt'.  Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes."  When you select "Yes", and the dates you want to export, another window pops up that says, "Excel was able to open the file by repairing or removing the unreadable content."  Which is then followed by two lines of the same information that say, "Global PivotTable report information was repaired due to integrity problems." then select "Get Quickbooks Data".  On the State Wage Listing tab, row 3, there used to be a filter/drop-down button in column B, now all that shows is "Medicare Additional Tax" in row 3, column B without the ability to select any other taxes.

 

This has been a problem since January.  We will be needing to file quarterlies next month and this is part of what we use for our reports.  I am hopeful this problem will be fixed prior to needing that information as this has been a very long time for the problem to be going on.

 

Any updates on this specific problem would be appreciated.

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