Greetings TCarlson,

Thank you for performing the recommended troubleshooting steps.

Our Experienced Member jbrenza is correct. Some of the QuickBooks Online (QBO) users are also having issues with missing logo on the sales form.

While the investigation is ongoing, I have a workaround to share. You can re-upload the logo in QBO. Here's how:

1. Click the Gear icon at the top, then choose Custom Form Styles.
2. Locate the template name, then click Edit under Action column.
3. Under Design, select Make logo edits.
4. Click Make a logo and choose the file.
5. Select Save, then Done.

I also recommend contacting us, so we can add you to the affected users. Please follow the steps provided by my colleague above.

I'd appreciate if you can update me on how it goes. I'll be here if there's anything else you need.  I'm cheering you to continued prosperity.