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Join nowWelcome to the QuickBooks Community, sechman.
I'm here to share what I know about Automatic Mileage Tracking.
If the trips were not tracked, there isn't a way that we can retrieve them. We'll have to manually enter them on the app. The QBSE app relies on the phone settings, which can sometimes affect the automatic mileage tracking. I suggest checking your device settings to ensure the location access is set to Always.
Please follow the outlined steps in this article: Troubleshooting Automatic Mileage Tracking Issues
I'm here anytime you need assistance with the QuickBooks Self-Employed app. You can reach me by leaving a comment below.