Hi sechman,

I want to make sure you'll get the support you need with the Mileage Tracking issue.

Since we're unable to check account on this public forum, I recommend contacting our dedicated support team for QBSE. They will further investigate the mileage tracking issue in your device.

Here's how:

1. Click Help in the upper-right corner.

2. Select Contact Us.

3. Under Ask a question, enter your concern.

4. Select Chat.

You can also follow the outlined steps in this article: How to Contact QuickBooks Self-Employed Support?.

I'm here anytime you have questions about Mileage Tracking. You can reach me out by clicking the Reply button below.