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Join nowI'm here to make sure the Balance Total column will show the amounts, @Anonymous.
Generally, the banks, Accounts Receivable, Other Current Asset, Fixed Asset, Accounts Payable, Credit Card, and Equity accounts must have amounts on the Balance Total column. Others not mentioned remains blank for they don't require an opening balance.
Since all of your items in the COA don't have amounts on the Balance Total column, let's try performing some troubleshooting steps. This is to verify if this is a data-related issue.
Let's begin with opening a sample file:
If there are amounts on the Balance Total column, this means the data in your company file is damaged. What we need to do next is run the Verify/Rebuild tool.
Here's how to verify data:
Here's how to rebuild data:
Please let me know how it goes or if you have any follow-up questions. I'll be here if you need further assistance. Just leave a comment below.