Thanks for joining this thread, Queenie634.
Let me help guide you on how to process reimbursement in QuickBooks Online (QBO).
To record a business expense paid for by personal funds, you have an option to enter the reimbursement either as a check or as an expense.
Here's how to reimbursement as a check:
To record the reimbursement as an expense, here's how:
For additional reference, you can check this article on how to pay for business expenses with personal funds.
Just in case you need further assistance with the steps, you can contact our QuickBooks Online Support Team. They have additional tools to pull up your account and do a screen-share.
Here's how you can contact our customer support:
This will get you on the right track. Please know that I'm just a post away if you have additional questions about the reimbursement. Have a good one.