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Join nowHi, emilee.
Let me help share some information about the insufficient funds and guide you to the right support so you can get the help you need.
If the return is due to insufficient funds, an automatic re-debit is processed on the day Intuit receives the return from your bank. These debits transactions are sent to your bank at 5 PM Pacific Standard time.
Additionally, the account is put on hold for five business days while we wait for confirmation from our bank that funds have posted successfully. I encourage you to contact our QuickBooks Online Payroll Support Team so they can take a look at the status of your payroll account. Once they verify that the funds are in our account, they will remove the hold on your account.
Here's how you can contact our customer support:
For additional reference, you may visit these articles:
Fill me in if you have additional questions about the payroll tax. I'm always here to help you out. Wishing you and your business continued success.