I'm shopping for an alternative. 

I find it extremely insulting and offensive that Intuit gives fake answers that aren't even related to what we are asking for just so they can mark the case/complaint resolved.  In other words, shut us down so they can keep the new sales coming in.

I will post what I intend to switch to once I narrow it down.  There is one I am pretty excited about but waiting for a Demo that I scheduled for next week.