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Connect with and learn from others in the QuickBooks Community.
Join nowHi there, hcsRCF.
Thanks for joining us here in this conversation. I'm here to provide updates about the logo issue in QuickBooks Online (QBO).
The issue about the logo is missing on the invoice when printing has already been resolved. Let's try some basic troubleshooting steps by re-uploading the logo on your invoice template.
Here's how:
To help you with the process, I've attached some screenshots below.
For further guidance, you can also check out this article: Add, customize, and troubleshoot logo on sales forms.
You shouldn't have any further issues after following these steps. Please let me know how it goes. I'll be around to help.