Thanks for providing feedback, Frederico.
To create an investigation ticket, we need you to get in touch with our Customer Care hotline. The form needs the affected user's credential information, and the steps tried for the email authentication error. That way, they can start further investigation according to the data gathered.
Since Community is a public forum, we don't encourage customers to post their personal details here. To secure your private data, follow the steps below on how to reach out to our one-on-one interaction support.
- Visit this link: https://help.quickbooks.intuit.com/en_US/contactus.
- Select QuickBooks Mac Desktop.
- Select the issue/topic.
- Click the Get Phone Number button to see the support number.
Keep me posted on how it goes or there's anything else you need about QB Mac. I'm always here to offer my assistance. Have a good one.
