I appreciate you for putting your voice out and providing feedback.
Customer satisfaction and striving to deliver the best services and product is always our goal. We have accelerated the development of QuickBooks Online by leveraging automation and other technologies to deliver time-saving features. You can check the Firm of the Future Blog to know more about the improvements and updates.
You can visit the link below for a comparison of different products and services we offer. By that, you can ensure you're subscribing to the right kind of service for your business size and needs.
I will also send feedback on your behalf, so our management team knows all customer's sentiments.
Let me know if you have additional questions. I'm always here to help. Take care always.