Oh what  a lovely canned response.  This has been asked for by customers of QBO for nearly 5 years, yet it has not even had a sniff of an engineer trying to include it.  As a programmer myself, it isn't that huge of a chore.  AT ALL.  This could be implemented, tested, QA'ed and rolled out in a pretty short order, even at the scale QBO has grown to.  Had they been responsive, the potential customer facing impact would have been much less. 

Since Intuit is trying and desiring to push customers to the online model for increased profitability and that oh so sweet Monthly Recurring Revenue model, one would think the QBO team would be super diligent implementing requests on this platform.  But no.  They aren't.  Heck, you aren't even making a descent attempt to get QBO completely caught up with desktop at all.

Very disappointing.