You write the refund check on the same account as your merchant services deposit account. Next you link the refund to the credit memo.
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Although you have recorded both the credit memo and the check, you still need to connect the check to the credit
memo so that QuickBooks can track the transaction correctly. You use the Receive Payments window to connect
the two.
To connect the refund check to the credit memo:
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1 Choose Customers > Receive Payments.
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2 Choose the customer to whom you just wrote the refund check. You'll see the amount of the credit
included in the Existing Credits field and the refund check in the bottom section of the window.
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3 Select the Apply Existing Credits checkbox.
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4 On the Refund Chk line, enter the check amount in the Payment column, if not already entered by
QuickBooks, and then click OK. If you now choose Customers > Create Credit Memos/Refunds to display the credit memo you just entered and click Tx History, you should see the refund check listed
in the Transaction History - Credit memo window.
