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Join nowHi there, @twp_espie.
Thanks for reaching out to us regarding your shipping fields concern. Let's get this sorted out and get you back on track.
There are a few things that we need to check to verify why shipping fields are now showing on your sales translation. First, we'll need to make sure that the Shipping option on your Sales form content information is off.
To do that:
I've attached a screenshot below to guide you with the steps:
Second, check on your Custom Forms Styles section and make sure that the Shipping box is unchecked.
Here's how:
To visualize this steps, please refer to the screenshot below:
However, if the issue persists after verifying the steps above, you can log into your account through the Private browser mode. This is to verify if the issue has something to do with your browser.
Here are the different keyboard shortcuts to open a private browser:
If it works fine, you can go back to your regular browser and clear its cache. Please follow the outlined steps in this article depending on the browser you're using: How do I clear my browser cache and temporary Internet files?
If you have any questions, please don't hesitate to let me know by posting a comment below. Have a wonderful day!