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Replying to:
Angelyn_T
QuickBooks Team

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Thank you for adding a reply and joining the thread, @Mariasherbert.

 

I'm here to help you record the transactions correctly in QuickBooks Online (QBO).

 

The steps above works for QuickBooks Desktop (QBDT), in QuickBooks Online (QBO) we can create a credit card credit. Let me show you how.

 

  1. Go to the Plus (+) icon.
  2. Select Credit Card Credit.
  3. Select a payee and select a credit card account beside Credit Card Account.
  4. Fill in the necessary information and enter the amount.
  5. Click Save and close.

You can also reach to your accountant to ensure that this will be the best process for you. Stay in touch if you have any other questions. Have a good day ahead!

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