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Connect with and learn from others in the QuickBooks Community.
Join nowHello there, @segun.
Allow me to help you ensure your payments are recorded properly on your end.
With QuickBooks Desktop, you have the ability to set up your preferences on where your payments will be deposited. Often, payments will be deposited to "Undeposited Funds" as the default account. To review your account's set-up, here's how:
On the other hand, here is the correct workflow to record your Account's receivables in QuickBooks Desktop.
To help you check review the account's where your payments where recorded or deposited, you can pull up Transactions List by Customer report. You can filter this report to show payments you've receive per customer and where it was deposited. Please refer to the screenshot below:
That should do it! Feel free to let me know if you have other questions about recording your payments. I'm always here to help.